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Corporate Training
If you dream of being promoted at work, of climbing the corporate ladder, or of simply landing a better job, get the training you need. There are lots of resources available for skills training, team building, leadership development, even business writing. Take a needs assessment and promote yourself.
What Are Your Expectations of a Phone Answering Service?
Whether your call is answered by a phone answering service, or you're in charge of training the answering service staff, you have expectations. What are they?
Phone Answering Service – Training Phone Answering Service Staff
Is it your job to train phone answering service staff? Begin by understanding that your phone answering service staff will likely treat their customers in the same manner that management treats them. This can be a surprise at first, but think about it. Your managers create the culture in your company. Make sure they’re creating the kind of culture you want your customers to experience.
Continuous Learning at Work: What’s In It for You?
Take control of your professional future by creating a personal development plan.
American Society for Training & Development
ASTD, the American Society for Training & Development, is the world's largest organization supporting workplace trainers and performance professionals.
Corporate University XChange
Corporate University XChange provides research, benchmarking, and advisory services for corporations looking to maximize their return on investment in training and development.
The Importance of On-the-Job Training
A look at the importance of on-the-job training from referenceforbusiness.com.
Fred Pryor Seminars and CareerTrack
CareerTrack offers a full array of programs for both professional and personal development.
The 2008 Corporate Learning Factbook from Bersin & Associates
From the Bersin & Associates site: "The 2008 Corporate Learning Factbook® is the US training industry's most complete and comprehensive study of corporate training budgets, spending, delivery volumes, staffing, and trends." It's on the pricey side, but it's comprehensive.